Privacy Policy

Consumer privacy disclosure

This website is operated and managed by Plettora. This privacy policy applies to all websites and mobile apps owned by Plettora where this policy is displayed.

What data do we collect?

• We collect personal data that could identify you, such as your name, address, phone number, email address, and in some cases, your tax identification number. We may also collect this information about others, such as representatives or owners of your company, when completing our loan application.
• We may also collect your credit history, credit scores, and transaction history from any bank accounts you choose to link with our system to evaluate the possibility of obtaining the best financing conditions for your SME.
• We may collect additional data such as demographic information, online activity, and other details not used to identify you specifically.

How do we obtain this data?

• The data may be provided directly by you when you enter it into our software or into our referral partners' software. We may also receive data if you provide it to us through other means, such as phone or email.
• We also use external sources such as credit bureaus or verification services to obtain additional information about your financial profile and other relevant demographic details.
• Through automatic connections with our software, we may collect information like your IP address and general geographic profile, which we use to ensure system security.

What do we do with this information?

The purpose of collecting data is simple: to know our clients and determine if we can offer them financial services safely. We do not collect data for any non-business purposes.

Who do we share your information with?

• Plettora Affiliates: We may share information about you with Plettora affiliates.
• Referral Partners: If you reach our site through a referral partner, we may share information about the loan amount with them.
• Plettora Service Providers: We may share your information with service providers who perform tasks on our behalf, such as credit bureaus, financial analysis entities, or web support providers.
• Other Situations: We reserve the right to disclose your data when necessary to comply with the law or when required by governmental or regulatory authorities. We may also share it to protect our business interests, employees, or report illegal activities.

Marketing and communications

• Communications: You can adjust your communication preferences through your Plettora profile. You can also modify your preferences by clicking the unsubscribe link at the bottom of the emails we send you.
• Advertising on Third-Party Sites: We may use third-party tracking technology to collect information about your online activity and show you targeted advertisements. While we do not currently engage in such advertising, we may choose to at any time, and you can opt out on our website.

How do you access and update your data?

You can access and update your data by logging into your Plettora account at plettora.com or by emailing us at contact@plettora.com.

How do we protect your data?

We have a comprehensive security policy to protect your information from unauthorized access. We use the best security practices for our IT and software architecture, conduct penetration tests, and have procedures in place to ensure data security. We rely on Amazon Web Services (AWS) for web security.

Will this Privacy Policy change?

We may update this privacy policy at any time. When we do, we will revise the date at the top of this page. We encourage you to check this page regularly to stay informed about how we are protecting your information. It is your responsibility to review this privacy policy periodically for any changes.

What if I access your services from outside Spain?

This site is intended for users in Spain and may not comply with regulations in other countries.

How do we comply with the children's online privacy protection rule?

We do not collect information from anyone under 18 years of age. If you believe that we have collected data from someone under 18, please contact us immediately at contact@plettora.com.

How do I opt-out of online tracking?

We use services like Google Analytics that rely on tracking technologies, such as cookies, to collect information about your online activity. If you do not want this, you can block cookies in your browser. You can find instructions on how to block cookies for different browsers here.

Still have questions?

If you have any questions about this privacy policy or our business practices, feel free to email us at contact@plettora.com.